Loyalty
Become a member and secure your benefits
For your registration you receive a 15€ online voucher.
You are among the very first to have access to our sale promos.
As a Ballers Club member you have 30 days to return your order.
Shipping is on us. You only pay for the product. No extras.
JUST 3 STEPS TO BECOME PART OF OUR COMMUNITY
Step 1
Create a free user account.
Step 2
You got mail! We just sent you an access code via e-mail.
Step 3
You now have access to Ballers Club Memberzone and can directly collect points to get unique benefits.
Our Baller Levels
Rookie
All-Star
MVP
HALL OF FAME
All
THIS IS HOW YOU CAN COLLECT POINTS
Shopper
For every Euro you spend in the KICKZ Online Shop, you will receive 10 points. (Ex. 100 Euro = 1.000 points)
Baller & ECO Shopper
For every Euro you spend on basketball performance shoes, sustainable products, items of the Bucketz brand or items of the in-house KICKZ collection, you will receive 15 points. (Ex. 100 Euro = 1.500 points)
Oh la la! Our first ever Ballers Club experience was one to remember!
The lucky winners @steven.ktb and his brother @dennis.ktb spent a weekend full of basketball in Paris with us! From the world premiere of the Zion 3 to actually seeing Zion, Luka and Jayson Tatum up close and personal to having VIP access at the World Streetball Championship, this trip was 100% Never Not Ballin'!
FAQ
If you already have a KICKZ customer account, you don't have to do anything. A Ballers Club membership has been automatically transferred to you. You can start collecting points right away. If you don't have a KICKZ customer account yet, simply register here: https://www.kickz.com/en/login/. You are then automatically registered for the Ballers Club as well.
No. Membership in the Ballers Club is free of charge.
With every purchase in the KICKZ online shop you automatically collect points if you are logged in as a member. For some brands or categories you even get extra points. You can find out more about this at any time on the Ballers Club page https://www.kickz.com/en/loyalty/.
With enough points you can reach different levels, each of which unlocks valuable benefits for you.
You can view your benefits in your user account: https://www.kickz.com/en/memberzone/. There you can also find information about your current level and how many points you need to reach the next level.
The levels are Rookie, All-Star, MVP and Hall of Fame. Everything else about the levels you can find on the info page of the Ballers Club: https://www.kickz.com/en/loyalty/
Yes. The credited points of each item you return will be deducted from you again after a return.
Your Ballers Club points are valid for 12 months from receipt.
No. Unfortunately, it is not possible to credit Ballers Club points retroactively at this time. Please make sure to always log in before purchasing.
Once your order has been processed by us, your points will be recorded as "reserved" and will be displayed in your customer account as "reserved points". After the expiration of the return period applicable to you, the points will be added to your points balance.
In the Memberzone of your account you will find an overview of your points, your level and your currently available benefits: https://www.kickz.com/en/memberzone/
Check "order history" in your account to view all your orders in the KICKZ online shop. The points collected per order are also visible there: https://www.kickz.com/en/orders/
In principle, the Ballers Club also applies to our KICKZ stores. At the moment, however, Ballers Club points can only be collected in the online store.
In the Memberzone of your account you will always find the benefits available to you: https://www.kickz.com/en/memberzone/ . In case there are certain raffles and events for your level, it will be explained there exactly how you can participate. Don't worry about missing out. As a Ballers Club member you will be informed by e-mail.
Your welcome and birthday voucher is valid for 4 weeks each.
No. The "Free Shipping" benefit does not apply to raffles and basket investments.
At the bottom of the Ballers Club Membership page you will find the option to cancel your membership. But please note: When you cancel your membership, you will automatically lose all your points, your level and your benefits. If you rejoin later, you will have to start from scratch again.
Your Ballers Club points are only used to determine your level and cannot be redeemed directly. With the level, however, the points indirectly determine which benefits are unlocked for you.
There is no fixed regularity in which competitions take place. Therefore, it is best to regularly check the Memberzone on your profile and subscribe to our newsletter to not miss anything!