Not at home
What happens if I am not at home when the package is delivered?
Don't worry. You will be able to pick it up.
If you are not at home, the delivery driver will either hand over the parcel to one of your neighbors or take it to a nearby post office. You can find out the excact pick-up location in the shipment tracking or on the delivery note left by the driver.
Please note that if you instruct DHL to use a specific drop-off location and the package gets lost, KICKZ can not be held responsible.