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In order to process customer questions as quickly as possible we have divided all frequently asked questions into several topics and listed them here. Please look if your question is already answered here. If not, you will have a chance to ask your own question at the end of the form. We will send you an answer within 24 hours.

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PRICES AND SHIPPING COSTS

All product prices include VAT. Shipping costs are not included and will be added during checkout. For detailed information on our international shipping costs please click here. All prices except calculated on daily EZB exchange rate.

DELIVERY TIME

We usually deliver international orders within 2 to 5 business days from our main warehouse. If items have to shipped from a field warehouse first, delivery time will extend to 4 to 6 business days.

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