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Please be advised to protect our service agents our call center has been closed for the time being. Until further notice you can reach our customer support only via e-mail (info@kickz.com) and through our social media channels. Thank you for your understanding.

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In order to process customer questions as quickly as possible we have divided all frequently asked questions into several topics and listed them here. Please take a look if your question has already been answered there.

If not, you will have a chance to ask your own question here. We will send you an answer within 3-5 working days. If you need an answer quicker than that please call us at +49 89 324781-60 or use the Messenger on our Facebook page facebook.com/kickz.