Free returns within 30 days

KICKZ Customer Service

  • Monday – Friday: 10:00 am – 3:00 pm CET
  • Saturday: Closed
  • Sunday: Closed

Countries & Delivery Fees

If your ordered items are delayed or cannot be delivered, we will inform you immediately. You can then:

  • Wait for the delivery or

  • Cancel your order

If delivery is not possible, both parties can terminate the contract. Any payments already made will be refunded promptly.

In case of a return from outside of Germany there could be additional costs for shipping or customs.

+++ Please note that certain regions in the UK - like the Isle of Jersey - can not be delivered at the moment. +++

+++ Please note that certain regions Spain - like the Canary Islands - can not be delivered at the moment. +++