KICKZ Customer Service
- Monday – Friday: 10:00 am – 3:00 pm CET
- Saturday: Closed
- Sunday: Closed
Payments
PAYMENT TYPES
You can choose between different payment methods.
Please note that for your own security, we only accept credit cards protected by "Verified by Visa" or "MasterCard SecureCode" or "American Express Safekey".
GOOGLE PAY AND APPLE PAY NOTES
If you cannot use Apple Pay or Google Pay, the following reasons may apply:
You are using an Android device (Apple Pay is not supported here)
You are using an Apple device (Google Pay is not supported here)
Apple Pay or Google Pay are not properly set up on your device
In this case, go back to the checkout and select a different payment method.
WHAT IS "VERIFIED BY VISA"?
Shop Confidently Worldwide
With "Verified by Visa" you can shop confidently worldwide at the biggest and most popular online vendors.
Advantages of Verified by Visa
When you shop online with Visa, you can lean back, relax in expectance of your order. Because with Visa you get your money back:*
as a victim of online fraud
in case of a lost order
in case of damaged goods
no matter the amount of your order.
*depending on the terms of the card-issuing bank.
Protection
Verified by Visa protects your cardholder data with a password and a personal security message.
Trust
Because only you know your password, no one else is able to use your Visa card at participating vendors.
Easy Enrollment
If you want to protect your card with Verified by Visa, you don't have to apply for a new card. All you have to do is register with your card-issuing bank or Sparkasse.
Easy to Use
Once you have registered, you can shop just like you normally would. To conclude your purchase you simply enter your password when asked.
WHAT IS "MASTERCARD SECURECODE"?
Safer Shopping Online
“MasterCard SecureCode” works in a similar way to Verified by Visa and serves as an authentication method for even more secure online purchases.
As part of the payment process, we send a request to the bank that issued your card. This opens an input window in your browser in which you must enter a personal security code, the MasterCard SecureCode. Only you and your bank know this code. The security query takes place without interruption as part of the payment process and is completed within a few seconds.
You can shop conveniently and quickly while enjoying the latest security.
No software download or installation is required for the SecureCode query, which means you can make MasterCard SecureCode payments at any time, anywhere in the world, and on any computer with Internet access. To use MasterCard SecureCode, you should have the latest version of your browser installed. The computer should also comply with current security requirements and not be a publicly accessible (e.g. Internet cafes or similar).
The use of SecureCode via SmartPhones is not yet supported.