1. REQUEST THE RETURN

How to start your return:

• Fill out the return form (click here) with your email and order number

• Or select your order directly in your order history

• Choose the items you want to return

You receive all shipping details as well as a QR code or return label for the return shipment.

2. SHIP ITEMS

• 1. Place the unused items with tags in their original packaging

• 2. Pack everything carefully

• 3. Drop off the package at a collection point near you. You'll only need either:

  • QR code on your phone, or

  • Printed shipping label

3. REFUND

Once we've received and checked your return, we'll refund the amount to your original payment method. This process may take up to 14 days.